Tilbagebetalings-politik

  • Written cancellation received up to 4 weeks prior to course: a full refund less a 15% administration fee.
  • Written cancellation received between 1 and 4 weeks prior to course: a full refund less a 40% administration fee.
  • Cancellations within 7 days of course: no refunds made.

In the rare event that a course is cancelled by A Time to Talk, we will aim to inform you 10 days before the course commences. In this instance you will be offered the opportunity to transfer your place to the next available course or a full refund.

*Coronavirus*
In the event that the upcoming course is disrupted due to Public Health England advice regarding the coronavirus, please see additional information below.

  • Should the course be postponed due to Public Heath England advice on coronavirus, places on the course will be fully transferable.

Should you be unable to attend the course on a date rescheduled due to coronavirus, the refund policy is amended as follows:

  • Written cancellation received up to 1 week prior to a course rescheduled due to Public Health England advice on coronavirus: a full refund less a 15% administration fee.
  • Cancellations within 7 days of course: no refunds made.

Should you choose not to attend the course in the absence of Public Health England advice, the usual refund policy (top of page) will apply.