Introduction to Welfare Benefits, Part 2 only

This is PART 2 of a two part course. To attend the complete course, please book via Part 1.

Introduction to Welfare Benefits, Part 2:

• Universal Credit and the wider system
• BREAK
• Maximising income from benefits

Aims
Introduction to Welfare Benefits, Part 2 looks at how Universal Credit affects people in the context of the wider system, as well as how to complete a basic benefits check and get calculations done.

Objectives
By the end of the course participants will:

• Understand who should claim Universal Credit;
• Be aware of how a claim to Universal Credit affects other benefits in the wider system.
• Be able to complete a basic benefits check to ensure people are claiming their likely entitlements;
• Be able to get calculations done;
• Know how to check that a decision is correct and what to do if it is not.

Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slide handouts, a comprehensive training pack pdf and additional resources. There is a 20-30 minute break halfway through the course.

Intended audience
This course is for staff working with working age people who are affected by a health condition or a disability. No previous experience is required although a working knowledge of the wider benefits system is helpful.

Certificates & post course support
Participants will receive an e-certificate for completing Parts 1&2 (6 hours) of this course. This also guarantees eligibility to access our free 12 months post-course advice service (including priority entry to free webinars).