We cannot offer refunds 48 hours prior to date of your booking.
To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding our Refund Policy by emailing us on email@example.com.
Please note we cannot accept cancellations of bookings within 48 hours of the booking date.
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Please come up to the kitchen immediately if you receive unsatisfactory food caused by a dislike or objects in the food. We will need the food returned in the original container(s)* so we may investigate and deal with the issue and we will prepare you a new food order. If you do not wish to receive a new dish, we may refund the amount to a credit card or we will refund you with a credit only after we receive the food in the original container(s)* and have confirmed the error to the discretion of the manager on duty.
**If the food has been consumed or removed we cannot issue any discount, refund or credit. If the food has been discarded, repackaged or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund or credit.