Refund policy

Cancellation Policy

Tournaments

UK Open
Cancellation Deadline: 12/05/17

Cancellations and requests for refunds must be postmarked or email dated by 11:59 PM 12/05/2017.

Requests sent after this date will not qualify for a refund. Registration and event fees will be refunded less a £15 processing fee.

There will be no refunds for events that are cancelled due to inclement weather.

Sunshine Coast
Cancellation Deadline: 01/07/17

Cancellations and requests for refunds must be postmarked or email dated by 11:59 PM 01/07/2017.

Requests sent after this date will not qualify for a refund.

Registration and event fees will be refunded less a £15 processing fee.

There will be no refunds for events that are cancelled due to inclement weather.

Northern Showdown
Cancellation Deadline: 23/09/17

Cancellations and requests for refunds must be postmarked or email dated by 11:59 PM 23/09/2017.

Requests sent after this date will not qualify for a refund. Registration and event fees will be refunded less a £15 processing fee.

There will be no refunds for events that are cancelled due to inclement weather.

Coaching Courses
Level 1 Pickleball Coaching Course

i. Payment must be made within 30 days of booking a place. Failure to do so could result in one of the following penalties:

a. A 5 % increase will be applied every 30 days that payment is not made after the initial 30 day payment period.

b. If an Early Bird rate has been applied but payment has not been paid within the 30 day period, an invoice will be raised for the cost of a full price place (£160)

ii. A £15 administration fee will be applied to any name changes made to bookings.

iii. The following cancellation fees will be applied to all bookings:

a. 50% of the cost of places booked will be recovered if cancellation notice is given within 1 month of the course date

b. 100% of the cost of places booked will be recovered if cancellation notice is given within 14 days of the course date.

iv. If payment has not been received within 1 month of the course date, any place(s) booked will be revoked and offered to other perspective delegates.

Please note, the above cancellation fees will be applied.