ready2climb operates a 72 hour cancellation policy for full priced fun climbing session bookings. If there is longer than 72 hours before your booking, simply call us to arrange a refund. As we incur fixed costs per booking, you will not be refunded this transaction fee which is £5 per ticket.
If there is longer than 5 hours, but less than 72 hours before your booking, you can transfer part or all of the booking to another date or time, subject to availability.
If you simply wish to change the name of a climber, please let us know