In order to qualify for a refund you have to cancel your space at least 24 hours before you're due to attend the class you are booked onto. This gives us time to fill your cancelled space.
If you don't cancel at least 24 hours before you won't be entitled to a refund.
However, you can transfer your space if you forget to cancel or miss the deadline. You can do this up to 5 hours before the class, no less. You can change to the same type of class or a different class up to 1 week ahead. You only have one option to transfer per booking.
There may be a small fee for processing and issuing a refund.