Refund policy

Class Bookings and the booking system:
Payments made are non-refundable/non-transferable after 48 hours ahead of the session start date/time so please ensure you can attend the date before booking. If you wish to amend a booked session 48 hours (or more) before the session, contact us ASAP to arrange (Email preferable as this states the time of contact).

You can pay with any major bank-card/credit card. Booking fees are non-refundable.

Please contact us if you are experiencing any issues using this system or if you have any further questions about classes via

As of the 2nd January 2017 - If Four or more class places/tickets, are purchased a 5% discount will be applied at checkout. Currently classes can be booked up to 2 months in advance.

Please make sure you can attend before booking your class. Class bookings may be changed up to 48 hours ahead of the class start time, please email to discuss. After this time bookings will be confirmed and will not be changed. Booking fees will still be paid on any class changes, cancellations or transfers, unless otherwise specified by a member of Southend Parkour staff.

Any classes cancelled by us will, by default, be transferred to the following, or next unbooked class.

If you wish to receive a refund instead, please email us as soon as possible after the cancelled session to arrange.