ASSESSING THE CASE
This module teaches how to assess a case following a negative or unsatisfactory DWP decision. It uses a Personal Independence Payment case example.
By the end of the course module participants will:
• Have an understanding of the decision making and appeals framework and the different mechanisms for getting a decision changed;
• Know how to check for inconsistencies in the claimant’s evidence and how to manage inconsistencies;
• Have practiced working on a real life case example.
Methods of delivery
This course module is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slides and a comprehensive training pack.
This course is for staff working with people of all ages who are affected by a health condition or a disability (note that a working age PIP case study is used). A working knowledge of Personal Independence Payment and the Work Capability Assessment is assumed. Participants should consider first attending our PIP course and/or our Limited Capability for Work course before attending this module.
Certificate and post course support
You will receive an e-certificate for each full course (Parts 1-4) you complete. To be eligible for access to our free 12 months post-course advice service (including monthly webinars) you will need to complete four BTC online course modules. Although we advise completing Parts 1-4 of this course, you can combine any 4 parts of any BTC course for access to support.
What you will need
Post booking, you will receive a Zoom link and the pack attachments by email. Please download the attachments before logging in. We recommend you use the link to login 15 minutes before the event. You will need a Wi-Fi connection and a suitable device to access the internet. You may also wish to have a pen and paper to make notes.
Terms & conditions
Booking onto the course implies acceptance of our Terms. Please ensure you have read the attached Terms & Conditions document before booking.
Any questions or problems with booking, please contact Vicci or Ali via email@example.com
4-part discount (price per module)
Select this option then VIEW SELECTIONS and SELECT MORE to book onto all 4 parts of this course.
|£30.00 + VAT|
Price per module for up to 3 modules
|£35.00 + VAT|