This course, run in partnership with Ealing Community Volunteers Service, addresses the problems and practical solutions that advisers may need to employ when working with Universal Credit claimants. It is particularly relevant to those working in the Universal Credit full service area and those who need a refresher of the current issues.
By the end of the course participants will:
This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games.
This course is relevant to anyone who works with claimants of working age. Participants should have a basic knowledge of UC and working knowledge of the wider benefits system.
Please read the attached BTCTerms document before booking.
For more information, please contact firstname.lastname@example.org
Standard rate £150 + VAT
Voluntary and community organisations with fewer than 5 paid staff should contact us for a discount.
|£150.00 + VAT|