Welfare Benefits Overview (Coventry)

This course, run in partnership with Coventry City Council housing team, provides an overview of the benefits and tax credits system for people who are either new to benefits or need a refresher. By the end of the course participants are able to complete an income maximisation check and help people make effective claims for benefit.

By the end of the course participants will:

• Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits;
• Know who can claim each of the benefits which make up the system;
• Have an awareness of the principles behind means testing and the factors that affect entitlement;
• Know how packages of entitlements can be claimed together;
• Be able to complete basic benefit checks to ensure people are claiming their likely entitlements;
• Be able to advise people on where to make claims and how to challenge decisions;
• Be aware of the impact of Universal Credit and other recent/future changes;
• Have access to advice regarding any benefits-related question for 12 months after the course.

This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games.

Booking confirms acceptance of our Terms and Conditions. Please read attached BTC Terms before booking.

Any questions, please contact ali@benefitstraining.co.uker.