Universal Credit in Depth (Part 4)

Wednesday, 1 July '20   11:30am - 12:30pm
Details

TACKLING UC PROBLEMS

Aims
This module considers the best course of action to resolve a problem in UC. It enables participants to identify whether to use a mandatory reconsideration/appeal, a complaint and/or a threat of judicial review.

Objectives
By the end of the module participants will:
• Be able to identify which decisions are likely to be appealable;
• Understand when a complaint may be needed instead/as well;
• Identify where non-appealable decisions may be subject to the threat of judicial review;
• Understand that often more than one approach is needed.

Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slides and a comprehensive training pack pdf as well as access to a recording of the course module for a limited time after the course.

Intended audience
This course (formerly known as UC in Practice) is for those working with people of working age on a low income. A basic understanding of Universal Credit and the wider benefits system is assumed.

Certificate and post course support
You will receive an e-certificate for each full course (Parts 1-4) you complete. To be eligible for access to our free 12 months post-course advice service (including monthly webinars) you will need to complete four BTC online course modules. Although we advise completing Parts 1-4 of this course, you can combine any 4 parts of any BTC course for access to support.

What you will need
Post booking, you will receive a Zoom link and the pack attachments by email. Please download the attachments before logging in. We recommend you use the link to login 15 minutes before the event. You will need a Wi-Fi connection and a suitable device to access the internet. You may also wish to have a pen and paper to make notes.

Terms & conditions
Booking onto the course implies acceptance of our Terms. Please ensure you have read the attached Terms & Conditions document before booking.

Any questions or problems with booking, please contact Vicci or Ali via info@benefitstraining.co.uk

Tickets

Cost
4-part discount ( price per module )
Choose this option, then click VIEW SELECTION and SELECT MORE to book onto all 4 parts of this course.
£30.00 + VAT
Single module
Price per individual module
£35.00 + VAT