Preparing for an Appeal Tribunal, Part 1

Wednesday, 9 December '20   9:45am - 12:45pm
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This is Part 1 of a two part course. You may book this module separately or together with Part 2 for a complete course.

Part 1:
9.45am - 12.45pm

  • Assessing the case
  • Reviewing the DWP submission

Preparing for an Appeal Tribunal, Part 1 teaches how to assess a case following a negative or unsatisfactory DWP decision, using a recent Personal Independence Payment case study. After the break we look at selected documents from an example DWP submission and practise evaluating them.

By the end of Part 1 participants will:

  • Have an understanding of the decision making and appeals framework and the different mechanisms for getting a decision changed;
  • Know how to check for inconsistencies in the claimant’s evidence and how to manage inconsistencies;
  • Have practiced working on a real life case example.
  • Be able to check key documents within a DWP submission;
  • Know how to form effective arguments to challenge inaccuracies in the DWP submission;
  • Know when and how it is appropriate to obtain further evidence to support an appeal.

Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Before the course, participants will be provided with a Dropbox link to PowerPoint slide handouts, a comprehensive training pack pdf and supporting materials.

Intended audience
This course is for staff working with people of all ages who are affected by a health condition or a disability and challenging a benefits decision at tribunal (note that a working age PIP case study is used). A working knowledge of Personal Independence Payment and the Work Capability Assessment is assumed.

Certificates & post course support
Named participants completing the whole course (Parts 1 & 2) will receive an e-certificate and regular benefits news updates and guarantees access our free 12 months post-course advice service.


You will receive an email with course link(s) and a Dropbox link to the pack/slides which are in pdf format. You will need to download (or print) the pack (and slides, if you wish) before each part of the course.

You will need a good wifi connection and a suitable computer/laptop to access both the Zoom session and the pack throughout. You may wish to use a separate device for the pack (or split your screen) if you cannot or do not wish to print.

We recommend participants log in a few minutes beforehand. You may also wish to have a pen and paper handy to make notes.


2 part discount ticket (booking for both Parts 1 & 2)
This ticket covers both Part 1 and Part 2 (the following day)
£120.00 + VAT
Single part ticket
This ticket is for one part (half a day) only. To book on the whole course, choose the 2 part discount and VIEW SELECTION / SELECT MORE
£70.00 + VAT