Standard rate £150 + VAT
Voluntary and community organisations with fewer than 5 paid staff should contact us for a discount.
This one day course run in partnership with national housing charity Shelter focuses on the problems and practical solutions that advisers may need to employ when working with Universal Credit claimants and is based on our extensive experience of working with UC claimants nationally. It is particularly relevant to staff who are about to or have recently begun working in a full service area.
By the end of the course participants will:
This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games.
This course is relevant to anyone who works with claimants of working age. Participants should have a basic knowledge of UC and working knowledge of the wider benefits system.
Please read the attached BTCTerms document before booking.
For more information, please contact firstname.lastname@example.org