Introduction to Welfare Benefits (Part 4)

Tuesday, 30 June '20   11:30am - 12:30pm
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This module teaches how to complete a basic benefits check and get calculations done.

By the end of the course participants will:
• Be able to complete a basic benefits check to ensure people are claiming their likely entitlements;
• Be able to get calculations done;
• Know how to check that a decision is correct and what to do if it is not.

Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slides and a comprehensive training pack.

Intended audience
This course is for staff who are new to benefits or who otherwise would like to understand how Universal Credit affects the wider system. Participants should first complete the modules An Introduction to Welfare Benefits (1): The structure of the system, An Introduction to Welfare Benefits (2): The importance of disability and health related benefits and An Introduction to Welfare Benefits (3): Universal Credit and the wider benefits system before completing this module.

Certificate and post course support
You will receive an e-certificate for each full course (Parts 1-4) you complete. To be eligible for access to our free 12 months post-course advice service (including monthly webinars) you will need to complete four BTC online course modules. Although we advise completing Parts 1-4 of this course, you can combine any 4 parts of any BTC course for access to support.

What you will need
Post booking, you will receive a Zoom link and the pack attachments by email. Please download the attachments before logging in. We recommend you use the link to login 15 minutes before the event. You will need a Wi-Fi connection and a suitable device to access the internet. You may also wish to have a pen and paper to make notes.

Terms & conditions
Booking onto the course implies acceptance of our Terms. Please ensure you have read the attached Terms & Conditions document before booking.

Any questions or problems with booking, please contact Vicci or Ali via


4-part discount ( price per individual module)
Choose this option, then click VIEW SELECTION and SELECT MORE to book onto all 4 parts of this course.
£30.00 + VAT
Single module
Price per individual module
£35.00 + VAT