This course enables housing staff to maximise income for their tenants and will help Local Authorities meet the requirements of the Homelessness Reduction Act. It considers a range of vulnerable groups including people leaving prison and hospital, survivors of domestic abuse, care leavers, and those affected by a health condition or disability. The course looks at the whole benefits system but has a particular focus on housing related payments and getting the rent paid.
By the end of the course participants will:
This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games.
This course is important for Housing Options teams, housing officers and any staff involved in arrears management.
Booking confirms agreement of our Terms & Conditions. Please read the attached BTCTerms document before booking.
For further information, please contact email@example.com.
Standard rate £150 + VAT
Voluntary organisations with fewer than 5 paid staff should contact us for a discount before booking.
|£150.00 + VAT|