This is Part 1 of a two part course. You may book this module separately or with Part 2.
9.45am - 12.45pm
UC in Depth, Part 1 looks at the current eligibility and rollout issues affecting Universal Credit claimants including who should pursue a UC claim during and after the COVID-19 lockdown. After the break we look at the UC calculation and issues that arise when awards are worked out. It enables participants to recognise when errors cause under and overpayments.
By the end of the module participants will:
Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Before the course, participants will be provided with a Dropbox link to supporting material including PowerPoint slide handouts and a comprehensive training pack pdf.
This course is for staff with some previous experience of Universal Credit and the wider system who want to explore the more difficult areas of UC. Please consider whether our Universal Credit Overview course may be more suitable for you.
Certificates & post course support
Named participants completing the whole course (Parts 1 & 2) will receive an e-certificate and regular benefits news updates and guarantees access our free 12 months post-course advice service.
You will receive and email with course link(s) and a Dropbox link to the pack/slides in pdf format. You will need to download (or print) the pack before each part of the course. We recommend participants log in 5-10 minutes beforehand. You will need a good wifi connection and a suitable computer/device to access the Zoom session and the pack throughout. You may also wish to have a pen and paper to make notes.
We look forward to seeing you on Zoom.
2 part discount ticket (booking for both Parts 1 & 2)
This ticket covers both Part 1 and Part 2 (the following day)
|£120.00 + VAT|
Single part ticket
This ticket is for one part (half a day) only. To book on the whole course, choose the 2 part discount and VIEW SELECTION / SELECT MORE
|£70.00 + VAT|