Overview
Decisions to recover an overpayment of benefit from a claimant can cause significant hardship and distress, particularly where the overpayment arose because of DWP or local authority error. This focused webinar will equip you with the knowledge and practical tools to check, understand and challenge overpayment recovery decisions.
Questions/topics covered
• How different benefits have different rules on overpayment recovery, and why it matters.
• Overpayments of benefits that are always recoverable - what can be done?
• Overpayments of benefits that are sometimes recoverable – using the law to challenge decisions effectively.
• Practical strategies for helping people who face overpayment recovery.
• When DWP or the local authority has discretion not to recover an overpayment.
Join us to build practical confidence in supporting claimants, learn up-to-date best practice, and get your questions answered by Will Hadwen and Sam Scarlett.
Who should attend?
Welfare rights advisers, support workers, case managers, and anyone helping people with benefits. This webinar is at an update level. A good working knowledge of the benefits system is assumed.
Methods of delivery
This webinar is delivered online live with Will Hadwen and Sam Scarlett.
This webinar also provides 6-months access to our advice service.
What you will need
Participants will need a Wi-Fi connection and a suitable device to access the internet. Prior to the event, participants will receive an email with a link which they should use to join the event.
Level: Intermediate, Advanced
This webinar is a live event, delivered online via zoom.
You will receive an email with the zoom link and joining instructions 1 week prior to the webinar.
| Cost | ||
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Webinar with advice
This ticket provides entry to this webinar plus access to our advice service for the next 6 months.
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£85.00 + £17 VAT |