Willow's - Taster Sessions

Refund policy

We will offer a refund if we have to cancel a session due to staff sickness. We are not able to offer a refund if your child cannot attend, however subject to availability we may be able to offer an alternative session.

Additionally for those who have booked a space during the school holidays and wish to cancel we will refund the total based on giving us 7 working days notice. If you wish to cancel after this time and up to 24 hours beforehand we will refund you if we are able to rebook the space. If you cancel 24 hours beforehand or on the actual day no refund will be granted. We do not refund if we have to cancel due to weather conditions explained above under Weather.