This accessibility statement applies to websites on the bookwhen.com domain.

This website is run by Bookwhen. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours and font sizes using browser or device settings
• zoom in up to 300% without problems
• navigate most of the website using just a keyboard
• listen to most of the website content using a screen reader

How accessible this website is

We know some parts of this website are not fully accessible:

• in some places, we do not provide enough colour contrast between text and its background
• some tables do not have row headings
• some error messages are not clearly associated with form controls
• some heading levels are skipped
• some ARIA menus are broken

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email product@bookwhen.com.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

1. On some pages, there is insufficient colour contrast between the text and background. This fails WCAG 2.2 success criterion 1.4.3 (Contrast).
2. Some tables in content do not have table row headers. This means assistive technologies will not read the tables correctly. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).
3. Some form labels are not correctly associated with a form control. This fails WCAG 2.2 success criteria 3.3.2 (Labels or Instructions).
4. Some heading levels are skipped. This fails WCAG 2.2 success criteria 2.4.6 (Headings and Labels).
5. Some ARIA menus do not contain the required menu items. This fails WCAG 2.2 success criteria 4.1.2 (Name, Role, Value).
6. Some buttons are empty or have no value text. This fails WCAG 2.2 success criteria 2.4.4 (Link Purpose).

What we’re doing to improve accessibility

We’re focused on improving accessibility, and are continually making updates to our website. In 2025, we aim to work through the list of issues mentioned above, with issues 1 and 2 being our priority.

Preparation of this accessibility statement

This statement was originally prepared on 10/11/2023 and updated on 20/02/2025. This website was last tested on 04/02/2025. The most viewed pages were tested using automated testing tools by our website team.

Update log

20/02/2025

The following accessibility issues flagged in the previous accessibility review (10/11/2023) were addressed and fixed:

• Toggle buttons are not accessible for colour blind users. This fails WCAG 2.2 success criterion 1.4.1 (Use of Colour).

04/02/2025

The following accessibility issues flagged in the previous accessibility review (10/11/2023) were addressed and fixed:

• The event list buttons cannot be selected using a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).
• Some error messages rely on colour alone to convey the error. This fails WCAG 2.2 success criterion 1.4.1 (Use of Colour).
• Some form controls do not have focus styles when using a keyboard. This fails WCAG 2.2 success criterion 2.4.7 (Focus Visible).