Leading Volunteers with Emotional Intelligence - Voluntary Sector Support

Want to better support, motivate, and communicate with your volunteers? This practical workshop explores how Emotional Intelligence can help you build stronger relationships and handle challenges with confidence.

Ideal for anyone working with volunteers. leave with simple tools you can use straight away.

By the end of this session, you’ll be able to apply Emotional Intelligence in your volunteer leadership—helping you better understand motivations and behaviours, communicate with empathy and clarity, handle common challenges with confidence, and use simple, practical techniques to motivate and retain volunteers.

Key Details
Date: Thursday 08 October 2026
Time: 10am – 1pm
Where: Online via Zoom
Cost: Free (£10 deposit when booking, refundable on attendance)

Deposit information
We will take a £10 deposit to secure your place on this training course. Your deposit will be refunded if:
• You attend the training course.
• You cancel your place with more than 48 hours’ notice.

We cannot refund your deposit if:
• You cancel with less than 48 hours’ notice.
• You do not show up on the day of the training.

Online Training
This course will be delivered online via Zoom. You will be sent a link to join prior to the date of the training.

We are only able to admit those who have booked, so please ensure that the name you book with matches the name of the person attending the training.

This training is for charities, community groups, and not-for-profit organisations working in the Horsham District.

If you have any questions about the training, please get in touch with the Voluntary Sector Support team by phone or email.
Phone: 01403 215191
Email: volunteering@horsham.gov.uk