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Online class schedule

BOOKING GUIDANCE
To book for one or multiple classes as pay as you go, select your chosen class from the schedule and press the 'Book My Place' button. To book more classes, press 'Select more' at the bottom of the page to go back to the schedule of classes. Or to buy a recording, choose the 'Order a recording' option. Then 'view your selections' in your shopping cart. Check your booking and make payment. You'll receive a booking confirmation email containing important information including the link to access your booked classes and our health screening and online exercise consent form.

To buy a class pass, press on CLASS PASSES in the header below first to buy a monthly pass. Then go back to SCHEDULE to select your classes to book. You can book them all in one go or just book one at a time every day or so or every week - they system knows you can book unlimited access to classes for the next 28 days until you will need to buy your new pass!

Tilbagebetalings-politik

Perfectly Pilates has a 24-hour cancellation and refund policy for our group classes. You may cancel your booking via the booking system up to 24-hours in advance of the class start time and receive a full refund if you pre-paid. The form of payment the refund takes will, wherever possible, match the form of payment made upon booking or we can transfer your booked class to another suitable date. Card and BACS refunds may take up to 10 days to show in your account.
If you do not provide the requisite 24-hours’ notice and do not attend the booked class, we will not provide a refund.

Your booking may be transferred before 24 hours of the class start if you can no longer attend a particular class but could make it to another instead. You can transfer your booked class via the booking system up to 24 hours prior to a class.

If for any reason you are not satisfied with your experience of the class, you may request a full refund in writing explaining in full your dissatisfaction to sarah@perfectlypilates.co.uk

We will always try to resolve your issue or to offer you a discounted alternative class or voucher as way of resolution and to show that we care about you and your experience with us, and where possible we seek to put things right for you and improve our service.

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