RWL's UK Reset Retreat: 14th-16th September

Terms & Condition summary: At RWL, we strive to provide exceptional retreat experiences. To ensure clarity and fairness, please review our cancellation policy below:

Booking Confirmation: A booking is only considered confirmed once the deposit has been received. Enquiries or expressions of interest do not guarantee a place until payment is made.

Deposits: All deposits are non-refundable, but they are transferable to another available retreat date within 12 months of the original booking, subject to availability. Deposits are only transferrable once.

Final Payment: The balance of your retreat fee is due 60 days prior to the retreat start date. We will send reminders leading up to your payment deadline.

Flight & Travel Arrangements: Guests are responsible for arranging and managing their own travel. We do not take responsibility for any travel costs, cancellations, or changes, and recommend purchasing travel insurance to cover unforeseen circumstances.

Cancellation & Date Changes: If you need to change dates after booking, we’ll do our best to accommodate you if requested outside of the 30 day no-cancellations window. If we're unable to confirm your preferred date, your deposit will be held as credit for a future retreat within 12 months.

Cancellations Within 30 Days: All booking cancellations within 30 days of the arrival date of the retreat are non-refundable and only transferrable in exceptional circumstances, as deemed so by the Retreats & Events Management Team.

We reserve the right to change retreat dates or details in the rare event of unforeseen circumstances. In such cases, we will offer alternative dates or a full refund of any payments made towards your retreat.

Guest Responsibility: It is your responsibility to read and understand this booking policy before confirming your place. By paying your deposit, you agree to these terms.

By booking a retreat with us, you agree to assume full responsibility for your personal travel arrangements and health. We accept no liability for loss, damage, or expense resulting from delays, changes, cancellations, or health-related issues.

How to Cancel: All cancellation requests must be submitted in writing via email to retreats@rwl.fitness. The date of receipt of the written cancellation will be considered the cancellation date.

Refund Processing: Approved refunds will be processed within 14 business days of the cancellation confirmation.

Contact Us: For any questions regarding this policy, please contact our customer service team at retreats@rwl.fitness.

Note: By making a booking with RWL, you acknowledge that you have read, understood, and agree to this cancellation policy.