Every Passenger, Every Journey

PCV only / for bus & coach drivers

The two skills that define a great bus or coach driver: how you treat every passenger, every time.

What this course covers

• Delivering great customer service as a bus or coach driver
• First impressions, communication, and handling difficult moments well
• Recognising safeguarding concerns on school transport
• Handling incidents well
• Keeping young and vulnerable passengers safe

Is this the right course for you?

Built specifically for PCV drivers — essential if you drive school transport routes, and valuable for any bus or coach driver who wants to sharpen their passenger-facing skills.

Course details

• Duration: 7 hours (International Driver CPC), one DVSA upload
• Times: 10:00–17:45, including a lunch break
• Delivered: Live online via Zoom. Joining details are provided to booked delegates.
• Class size: maximum 15 delegates
• DVSA record: uploaded within 1–2 working days of completion
• Price: £35 all in

Booking information

• Delegates must attend the full course to receive the Driver CPC upload.
• Ticket sales close 3 days before the course start date. Inside that window, please join the waiting list.
• Course changes can be made online once per course without an administration fee, up to 3 days before the course starts. After that, each customer-requested change incurs a £15 administration fee. Inside the final 3 days, please contact us directly to arrange a change.
• Any concerns should be directed to Neil at MyCPC Training Ltd via info@my-cpc.online

MyCPC Training Ltd is the seller of this course. Driver CPC course administration and regulatory records are managed by PSV Compliance & Training Ltd (JAUPT consortium AC02283).