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CCTV Operators (Public Space Surveillance) in the Private Security Industry ~ 29SEP-01OCT

Tuesday, 29 September '26   9am – 6pm BST
Apollo Business Village, Heol Persondy, Abercynffig, Bridgend, CF32 9RF
CCTV Operators (Public Space Surveillance) in the Private Security Industry ~ 29SEP-01OCT

Details

Any business utilising CCTV to monitor public spaces or members of the public is legally required to have trained security staff who hold an official SIA licence. This accredited Level 2 qualification is a legal requirement for anyone applying for their SIA CCTV Operator licence, ensuring you can operate both legally and effectively.

Designed in line with the latest Security Industry Authority specifications, this course has been fully updated to reflect modern industry requirements and current legislation.

Course Structure and Duration
To achieve this qualification, learners will complete approximately 31 hours of learning.

Classroom Delivery: A minimum of 22 contact hours, delivered over 3 days, provided that the required independent self-study is completed beforehand.

Key Topics Covered

  • The Private Security Industry: Understanding its main characteristics and regulatory frameworks.
  • Health and Safety: The importance of safe working practices within the sector.
  • Legal Responsibilities: Drug misuse legislation and current industry laws.
  • CCTV Operations: The core purpose of CCTV systems and operational best practice.
  • Surveillance Skills: Practical surveillance techniques for public space monitoring.
  • Evidence Handling: Producing robust, compliant evidential documentation.

Instructions

Course: CCTV Operator

Dear Learner

Thank you for booking a place on our CCTV Operator course with Sierra27 Training..
Venue & Transport
• Location: Apollo Business Village, Aberkenfig, Bridgend CF32 9RF
• Parking: Available on site
• Public Transport: Sarn train station (7-minute walk), nearby bus stops
• Google Maps: Recommended for directions and public transport options
Type: Sierra27 Training (Wales)

Course Schedule & Format
Qualification overview and objective
The objective of this qualification is to support a role in the workplace. It is designed for learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a CCTV operator and is based on the relevant SIA specification for learning and qualifications.

Assessment method: Multiple-choice examinations and practical demonstrations
Guided learning hours (GLH): 30
Minimum contact time (MCT): 20*
Total qualification time (TQT): 30

  • The SIA stipulates a minimum number of contact hours and a minimum number of training days. 20 hours applies as minimum contact time only where self-study can be evidenced. No self-study means at least 30 hours. See Guidance on Delivery for details.

Duration: 3 days – approximately 7 hours
Daily Timings: 09:00 start, 17:00 finish
Attendance: Mandatory for all sessions; no exceptions for late arrival or early departure
Delivery: The course is delivered using a PowerPoint presentation and class discussion.
Assessments: 2 x MCQs and Practical assessments.
Delivery would normally take place in a classroom setting; however, this may be adjusted to meet learners’ needs and/or local circumstances.

What to Bring
• Equipment Provided: Manual (available for purchase), pens, pencils, notepaper
• Recommended: Comfortable clothing (trousers and flat shoes)
• Identification: Valid photo ID (passport, UK driving licence, etc.)
• Proof of Address: Two documents from the approved list (bank statement, utility bill, council tax, etc.). See attached document: Highfield ID accepted documentation

Language Prerequisite
• Must demonstrate English/Welsh language skills equivalent to B2 CEFR or Level 1 Functional Skills/ESOL

Special Considerations
• Injuries: Inform the instructor or the Sierra27 office if you have any injuries that may affect participation
• Learning/Physical Impairments: Notify the instructor or office before the course for confidential support arrangements

Tickets

Cost

CCTV Op course 3 days

Duration: 3 days (0900-1700) Dates: 29SEP26 - 01OCT26 Location: APOLLO BUSINESS VILLAGE Course ID: CQ
£297.00

CCTV Op (2 days)

Duration: 2 days (0900-1700) Dates: 30SEP & 01OCT 2026 Location: APOLLO BUSINESS VILLAGE Course ID: CQ
£197.00

Location

Apollo Business Village
Heol Persondy
Abercynffig
Bridgend
CF32 9RF

Sarn railway station is a 5-minute walk from the venue.
There is also a bus route which stops at Aberkenfig main road.
There are cafes and shops available for food.
Tea and coffee is provided on the courses

Amenities

  • Toilets
  • Parking