Mediation Accredited Training

Monday, 23 March '20   9am - 4pm
Nightingale Community Academy Training Centre, Beechcroft Road, London, SW17 7DF

Interested in developing confidential and discrete in-house mediation provision? Our six-day Accredited Mediation Training is for education professionals who want to develop their existing skills for use in-house or outside of your own organisation. Provided by our expert training partner Eisele Consulting the course covers the theory and practice of effective conflict resolution.

The six training days are as follows:

Part 1 is 23rd, 24th and 25th March
Part 2 is 27th, 28th, 29th April.

The course offers a valuable development opportunity both personally and professionally aimed at enhancing day to day workplace productivity and for early intervention in potentially damaging conflict situations

Successful completion of all six days results in National Accreditation in Workplace Mediation (NAWM) accredited by the Open College Network and holds 9 credits, equivalent to NVQ Level 3

Course Summary

Unit 1 - Skills in Workplace Mediation Theory (3 days)

This unit covers the psychology of how and why conflicts occur and escalates;

Constructive vs. destructive conflict
Own responses to conflict
Cognitive Behavioural Therapy
The principles of mediation
The different mediation models
A robust process
The core mediation skills
Numerous opportunities for practice

This unit is assessed through a written portfolio, submitted one month after the course ends.

Unit 2 - Skills in Workplace Mediation Practice (3 days)

This unit is where delegates embed and extend their learning through practical assessment.

Working with three real case studies, delegates work in real time and have the opportunity to participate both as a mediator or a party in dispute.

This allows delegates to consolidate their learning and fully experience the mediation process from all sides.

Aimed at: Individuals who want to work as in-house or consultant mediators in a variety of workplace disputes.

Professionals at any level who want to develop their skills iIndividualsn dealing effectively with difficult behaviour and sensitive issues.

Takes place over six days - March 23rd, 24th, 25th and April 27th, 28th and 29th 2020.


Mediation Accredited Training

Nightingale Community Academy Training Centre
Beechcroft Road
SW17 7DF