Cancellation and Refund Policy
If you are unable to attend a class, please let us know as soon as possible.
Cancellations made more than 24 hours before the class start time will receive a full refund or the option to transfer to another available class.
Cancellations made within 24 hours of the class start time are non-refundable.
If we are able to fill your place from the waiting list, we may offer a refund or transfer at our discretion.
If a class is cancelled by Active Health and Wellbeing, participants will be offered a full refund or the option to transfer to another session.
Please note that refunds cannot be provided for missed classes or non-attendance.
We understand that unexpected circumstances can arise and will always try to be fair and reasonable where possible.