Andrea Gaynor Fitness Classes

BOOKING, PAYMENT & CANCELLATION INFORMATION
Please book your place through BookWhen.
For classes and events where offline payment is shown, payment should then be made directly to Andrea by bank transfer using the bank details provided during the booking process.
No payment is taken through BookWhen for offline-payment bookings.
Your place is confirmed once your booking and payment have both been received.
General class cancellations
Please give at least 12 hours’ notice if you need to cancel or transfer a class booking.
Where applicable, you can log in to your booking and transfer your place to another suitable class.
If you booked using a class pass, cancelling your booking will return the session to your pass for future use.
Please note that payments are non-refundable.
If I need to cancel a class due to illness or an emergency, your booking will be transferred to another suitable class or alternative arrangements will be made.
W.O.W. 6-week course cancellations
W.O.W. is booked as a full 6-week course and your payment reserves your place for the entire block.
14 days or more before the course start date: full refund
7–13 days before the course start date: 50% refund
Less than 7 days before the course starts: no refund
Once the course has started: no refunds are available for cancellation or missed sessions
If you are unable to attend an individual week, your place is still reserved for you and that session cannot be refunded or carried over.
If exceptional circumstances arise, please contact Andrea as soon as possible. Any credit or transfer offered will be at Andrea’s discretion and subject to availability.
If AG Fitness & Health has to cancel the course, or is unable to provide a session and cannot rearrange it, an appropriate refund or alternative arrangement will be offered.
These terms do not affect your statutory rights.