If less than 48 hours notice is given, then no refund is given. You can change the date of the lesson up to 48 hours before on the booking system. If your child is ill on the day, let me know by 8am (call me 07886644623) so I can advertise the slot and we can rearrange for another time. If any later you will lose the chance to rearrange for another time & you will not receive a refund. If you do not show up for the booking there is no refund & no rearranging of booking.