Membership includes
4 x Zoom yoga classes with Clara every month (online attendance only) or recording of the class if you miss the class.
Flexible booking in any Zoom class to suit your schedule
A personal discount code for any additional classes... [Read more]
Membership includes
4 x Zoom yoga classes with Clara every month (online attendance only) or recording of the class if you miss the class.
Flexible booking in any Zoom class to suit your schedule
A personal discount code for any additional classes saving £3 from the Single Ticket price (online or in-studio).
Unlimited access to our Short Home-practice Online Library to help keep you moving at home
HOW MEMBERSHIPS WORK
This memberships provide regular access to online Zoom classes every month. It automatically bills you every month so you don't have to remember.
To attend your classes choose and book your classes from our schedule using the Exclusive Members tickets.
Membership sets up an auto-pay subscription which bills your bank card automatically. The membership needs to run for at least 3-months. Please provide at least 30-days advance notice period to cancel (see below for full details).
CLASS BOOKINGS
Once you have bought your membership, you simply log in using your email address and you will be able to use the ‘exclusive’ membership tickets for each Zoom class and will be emailed the Zoom link right away. There are 4 Zoom classes offered each week and you could attend all 4 in one week if you like!
Occasionally Clara is away on holiday so there will be a few times where there are no live Zoom classes. When this happens, a recording will be emailed to you of a live class ahead of that week, so that you can still practice from a live class recording as often as you like the week Clara is away.
CLASS CANCELLATIONS
If possible, please cancel if you can't come as a courtesy so we know to expect you. Unlike a group class you aren't holding a space from someone else booking it, and understand if you don't make it, but like to know who to expect in the class where possible.
ONLINE LIBRARY UNLIMITED ACCESS
If you choose this membership level, your personal access link for the library will be emailed to you within 3-days of starting your membership (sooner if it isn't a weekend or holiday). Once set up you gain access to mini, short and medium length home practices to build your practice and complement your group classes.
SAFE PRACTICE
All our teachers are very experienced and well trained and will offer suitable adaptations and modifications to the practices. There are limits to what we can supervise and see with the Zoom attendance, so please email and connect with the teacher if you need guidance or find something unsuitable. Within every class there is always the option to listen to your body and rest. Please speak to your teacher regularly, and especially if any discomfort arises so that we can help overcome any issues.
MEMBERSHIP CANCELLATION
Memberships run for a 3-month minimum time. When you are ready to cancel, please email Bristolyogaspace@gmail.com and give 1-month's advance notice.
REFUNDS
Sorry there are no refunds of memberships paid but not used.
If you miss your monthly payment (e.g. your card expires) please contact us asap. We understand that errors occur and will work with you to sort it out. If this happens we will request a £20 administration fee as it can be time consuming to sort out.
If unforeseen circumstances occur and classes are unable to run classes, we will communicate with you clearly as soon as possible via email. We will honour all memberships and aim to provide value for your subscription as far as is possible.
STUDIO CLOSURE over the holidays
Over the Christmas season we close the studio between Christmas and New Year. We also often close on bank holidays. The website always has an up to date class schedule so that you can plan your class attendance. We will also offer class recordings for home practice to ensure your practice is supported during the break.
CHANGES to our terms and conditions
We will always keep an updated copy of the terms and conditions on the membership page of our website. Any changes made will be reasonable and fair. We will always protect your privacy in compliance with the law.
HOW WE USE YOUR INFORMATION
Bristol YogaSpace Ltd. collects very limited personal information.
We use a fully legally compliant credit card processing services provider to take payments and have no access to your payment information. Our booking provider is Bookwhen Ltd, and our credit card processer is Stripe Ltd.
Any information you disclose with your yoga teacher is confidential and will not be shared with anyone else. Confidential health information is kept individually by the teachers you share it with and if written down is stored securely.
TERMINATING YOUR MEMBERSHIP
We aim to provide a safe and respectful place for everyone. If there is unreasonable behaviour occurring by the member, we reserve the right to cancel the membership and refuse entry to the member.
COMPLAINTS
We aim to always meet the highest standards in our teaching and in our relationships with our students. We take any complaints we receive very seriously. We encourage people to bring any complaints to our attention where our teachers will fairly review the complaint and agree appropriate action. A complaint against an individual teacher will be addressed and taken seriously. We would also welcome any suggestions for improving our procedures.
ADDRESS AND CONTACT INFORMATION
You can write to us at:
Bristol YogaSpace Ltd. Princes Place, Bristol, BS7 8NP
Or email us at bristolyogaspace@gmail.com
Or telephone us on 07530 053 543
