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Refund policy

Courses & Workshops

•If you cancel a pre-booked course or workshop via email with two or more weeks’ notice before the start date, a full refund will be given.
•Withdrawing during a course or workshop is classed as a cancellation, and no refund or credit will be given for remaining sessions.
•If you are unable to attend, you may offer your place to a friend or family member, provided you notify Vickie in advance with their name.

Drop-in Sessions
• If you cancel a pre-booked drop-in session with more than 24 hours’ notice, a full refund will be given.
• Cancellation within 24 hours of the class, or withdrawing during a session, is classed as a cancellation and no refund or credit will be given.
• You may transfer your booking to a friend or family member if you can no longer attend, as long as you notify Vickie beforehand.

Absence Due to Sickness or Other Personal Circumstances:
•No refunds, credits or discounts will be given for missed sessions due to sickness or any other personal reasons.
• Your booking secures your place in the class or course and cannot be resold for individual sessions.
• You may offer your place to someone else (see above).

Cancellations by Calma Alma
• If a course, workshop or session is cancelled by Vickie (e.g. due to illness, venue issues or class size), you will be offered a full refund or a class credit.