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We're delighted to finally be able to welcome you all back to the Park! Huge thanks to everyone who has supported us throughout this very challenging time. Due to Covid-19 booking is now essential! Please read the details below in FULL before booking.

Limited animal handling and animal feeding are now allowed! You must follow all instructions given during these activities. Be patient and stay a safe distance (2m) from other families. A face mask must be worn in all indoor areas unless exempt. Hands must be sanitised before touching any animals and washed with soap and water afterwards.

We have implemented various safety measures throughout the Park; these include hand sanitising units throughout the premises along with our regular handwashing facilities. We have also introduced a one-way system where possible. Please follow ALL of the new safety signage and adhere to social distancing guidelines. You will be asked to keep to your left around the main area of the Park and various pathways are strictly one way.

Please ensure you and your children observe government guidelines during your visit. Maintain the recommended 2m distance from others, sanitise and wash your hands regularly, avoid touching your face, and do not touch surfaces or objects unless necessary. You will need to wash your hands with soap and water before eating or leaving the Park as hand sanitiser is not considered sufficient for use after being around animals.

Please be patient while our team adheres to current government guidelines. We'll ensure frequently touched surfaces are cleaned & disinfected often. If you would like to disinfect any surfaces yourself or have any questions during your visit, just reach out to a member of staff.

From 11 Dec 2023
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Times shown in timezone: London