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The Clay Studio Booking System

Refund policy

Cancellations for all classes, workshops and courses must be made in writing, by post or email. Cancellations will be subject to the following fees:

Cancellations within 7 days of the start date will be charged the full fee.
Cancellations within 8-14 days of the start date will be charged 50% of the fee.

Cancellations more than 15 days before the start date will be charged 20% of the fee.

If the participant fails to attend any class, workshop or course the full course fee is payable.

A substitute attendee may be named by the booking party at any time before a workshop. This is not possible for weekly classes or courses.