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Thrive Together by Kate Oakley

Tilbagebetalings-politik

Bookings are for the full course/block and your place is reserved for you for the duration.

If you need to cancel your booking before the course begins, please get in touch. Cancellations made at least 7 days before the first class will receive a full refund.

Cancellations within 7 days of the course starting, or once the course has begun, are non-refundable, unless there are exceptional circumstances.

Unfortunately, I’m unable to offer refunds or credits for individual classes you’re unable to attend during the block.

If you’re no longer able to attend, you’re welcome to transfer your place to another suitable person, subject to prior agreement with me. Please get in touch before arranging a transfer so I can make sure the class is appropriate for them and update the booking details.

If I need to cancel a class, I’ll either rearrange the session, offer an appropriate credit, or refund the affected class.

If you need to stop attending for a medical reason, please contact me and I’ll always try to find a fair solution based on the circumstances.