Yoga @ KL Health Hub

Cancellation & Refund Policy

1. Weekly Classes (online or in-person)
2. All drop-in classes and class passes are non-refundable.
3. If you can no longer attend a booked class, you may transfer to another class if you notify me at least 3 hours before the class start time.
4. Missed classes or late cancellations are not eligible for transfer or refund.

5. Class passes have an expiry date, which will be clearly stated at the time of purchase.

6. Events & Workshops

7. 14+ days before the event: Full refund (minus any booking/processing fees).

8. 7–13 days before the event: 50% refund or full credit toward a future event.

9. Less than 7 days before the event: No refund, but you may transfer your place to someone else with prior notice.
   If an event is cancelled by me as the organiser, you will receive a full refund or the option to transfer to a rescheduled date.

10. Retreats

11. 60+ days before the retreat: Full refund minus deposit.

12. 30–59 days before: 50% refund.

13. Less than 30 days before: No refund.
    Retreat places may be transferred to another participant with prior approval.

14. Compassionate Exceptions
    I understand that life happens. In cases of illness or unforeseen circumstances, we may offer credit or flexibility at our discretion.