Booking & Cancellation Policy
Pay-As-You-Go:
If you need to cancel or transfer your booking, please do so at least 1 hour before the class start time. For cancellations you will be contacted with options to book another session.
To qualify for a refund, please cancel at least 6 hours before your class start time.
Class Passes (including intro offers):
Class passes are non-refundable and non-transferable.
If you cancel your class at least 1 hour before the start time, the class credit will be returned to your pass and can be used to book another session within the pass validity period.
Late cancellations or missed classes will result in the loss of that class credit.
Memberships:
Memberships are non-refundable and non-transferable.
If you cancel your booking at least 1 hour before the class, the class credit will be returned to your account and can be used to book another class within your current membership billing cycle.
Late cancellations or no-shows will result in the loss of the class credit.
Transfers to others: all bookings, memberships and class passes are for the named participant only and cannot be transferred to another person.
Studio Cancellation:
If a class needs to be cancelled by the studio, participants will be contacted with options. By default the class credit is returned and options to rebook are given.