Bambini & Me Sensory Play - Booking page

Cancellation Policies

Cancellations by Bambini & Me:

We will always endeavour to run every Bambini & Me Sensory Play class as scheduled; however, due to unforeseen circumstances, we reserve the right to cancel classes at short notice and will do our utmost to reschedule your session. In exceptional circumstances beyond our control, we have the right to cancel classes without a refund, for example, in the event of a fire or treacherous weather. We will, in these circumstances, endeavour to reschedule a class; however, this cannot be guaranteed.

If classes are cancelled where local authorities/public guidance advise that classes should be temporarily suspended for health or other reasons, then no refunds or credits shall be given.

Cancellations by customers:

Unfortunately, we are unable to offer a refund if you miss a class, for example, due to illness or holiday. You are welcome to attend another class within the same week as the missed class; however, you must inform us in advance so that we can confirm that there is a space available for you. If you are unable to make another class that week, then unfortunately, you will have to forgo your space, and we are unable to offer a refund.