ADULT AND CHILDREN ADHD ASSESSMENT AND DIAGNOSIS TRAININGS FOR PROFESSIONALS

We strive to provide high-quality training and ensure customer satisfaction. However, we understand that circumstances may arise which require the need for a refund. Please review our refund policy outlined below:

Eligibility for Refund:

• Refund requests must be submitted no later than 7 working days prior to the start date of the training course.
• Requests submitted within 7 working days of the training start date are not eligible for a refund.

Administrative Fee:

• An administrative fee of £15 will be retained from the total amount paid for the course. This fee covers processing costs associated with the refund.

How to Request a Refund:

• To request a refund, please contact our support team at training@oasispsychologicalservices.co.uk with your order details and the reason for the refund request.
• Additionally, please provide your BACS details, including the full name as it appears on your bank account, sort code, and account number, to facilitate the refund process.
• Once your request is received, we will process it within 5 working days.

Refund Processing:

• Approved refunds will be issued to the original payment method used during the purchase.
• Please allow 7-10 working days for the refund to reflect in your account after processing.

Non-Refundable Circumstances:

• Refunds will not be provided for requests submitted less than 7 working days before the course start date.
• No refunds will be issued for partial attendance or non-attendance of the course.

We appreciate your understanding and cooperation. If you have any questions or require further assistance, please do not hesitate to contact us.

Sincerely,

Oasis Psychological Services