Rückerstattungsrichtlinien
Cancellation/Refund Policy
To cancel or reschedule your booking, please email us on skelligsauna@gmail.com with your booking details and preferred option for refund or credit in the email subject line. We do not take cancellations via phone, SMS or social media. We require 5 days' (120 hrs) notice for full refund or full credit and 48 hrs notice for full credit only. We regret that we can't give a refund or credit if it's less than 48 hrs notice. We do not refund ‘no shows’. If closed due to Covid restrictions, a full refund or credit will be given at any time. In the event that we cancel a booking, you will be notified by email / mobile and refunded / credited. The Skellig Sauna operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.
For private group bookings of 90 minutes or more we require a minimum of 7 days notice for any changes, refunds or credits to be issued.
Clients cannot split or share passes.
Multi-Passes cannot be transferred to another client and must be used by the person specified at time of purchase.
By purchasing your multi-pass package you agree to use all passes sold by the expiration date chosen at time of purchase. multi-passes cannot be extended and credits cannot be used once expired. All clients are asked to agree to Skellig Sauna's terms and conditions upon purchasing a service or product.
