Our cancellation policy, based on notice given, is outlined below:
0 - 3 working days before the course date - full fee remains payable/chargeable.
3+ working days before the course date - no fee payable/chargeable. Full refund/credit will be given where applicable.
Amendments and transfers are accepted only when 3+ working days notice is given.
If a booking is not cancelled, amended or transferred, and the delegate fails to attend, the full course fee remains payable/chargeable.
All cancellations, amendments and transfers should be communicated in writing.