We aim to provide a fair and transparent refund process for our Resilience First Aid Training courses:
Cancellations by Participants
• 7+ Days Before the Course: Full refund available.
• Less Than 7 Days: No refund provided.
• Exceptional Circumstances: Refunds may be considered at our discretion.
No-Show Policy
• No refunds or transfers for participants who fail to attend without notice.
Rescheduling Requests
• You may transfer your booking to a future course or another participant by providing written notice at least 48 hours before the course start date (subject to availability).
Cancellations by Us
• If we cancel or reschedule, you can choose a full refund or transfer to a future course.