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Safeguarding Adults and Mental Capacity Act training commissioned by Norfolk County Council

HERE IS HOW TO CANCEL YOUR OWN BOOKING, OR TO TRANSFER IT TO A DIFFERENT DATE

It's very simple:

  1. Make sure you save the confirmation email that you receive a few minutes after you have booked a place.
  2. Open that email, and click "View booking".
  3. Click "Ticket options".
  4. Click "Transfer ticket" or "Cancel ticket" as required. Follow the process through, then click “OK” or “confirm” or “save”.
  5. Remember - there are no refunds unless the training is cancelled by St Thomas Training. So if you cancel your booking, it will not generate a refund. If you wish to make a complicated cancellation or transfer, please email us on bookings@stthomastraining.co.uk to explain.

​Please use this feature if you can, as gives you more control of your own booking, and it helps us to keep on top of the admin here. Please try your best to make changes as early as possible, in order to give someone on the waiting list a realistic chance of taking your place.

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