These guidelines help keep our small, community‑rooted groups steady and sustainable. By booking a Singing Mamas session or a Growing Families Circle, you’re agreeing to the terms below.
DATES, PRICES AND BOOKING
All places are booked and confirmed through BookWhen.
Singing Mamas Block: £30 for six weeks (£5 a week)
Singing Mamas Drop‑in: £7 (if space allows)
Free taster for first‑timers
Free sessions for anyone 36+ weeks pregnant
Growing Families Circle: £15 per session
Growing Families Bundle: £40 for three consecutive circles
CANCELLATIONS AND REFUNDS
If you need to cancel, here’s how refunds work:
14+ days’ notice: Full refund
7–13 days’ notice: 50% refund
Less than 7 days / No‑shows: Non‑refundable
If you book a session that begins within the next 14 days, the standard cancellation timings apply straight away: full refunds with 14+ days’ notice, 50% refunds with 7–13 days’ notice, and no refunds in the final week.
MISSED SESSIONS AND CHANGES
You’re welcome to transfer your place to a friend up to 24 hours before the session.
Missed a Singing Mamas class? If there’s space, you can join an alternative session that same week, just email at least 24 hours before the session you’d like to attend.
Missed a Growing Families Circle? Bundle sessions run consecutively, so missed months can’t be rolled over.
You’re always welcome to request any learning materials shared with the group.
IF WE CANCEL
If we ever need to cancel a session, we’ll let you know as soon as possible. You’ll receive a full refund or can choose a credit towards a future session.
GETTING IN TOUCH
If you ever need help with your booking, or would like to request a refund, please email hello@tashhallett.co.uk with your name, booking details, and reason. Refunds are processed within 7 working days.