Fiona Fretwell Dance - Inspiring and encouraging adults to return to dance or try it for the first time!

ABOUT CLASSES/COURSES
Please look at the schedule and click on a class/course to see the full description and more info. Classes currently available on Zoom, recorded classes and in person classes in Norfolk, UK.
IN PERSON - My regular in person Silver Swan Ballet classes run in blocks of 5 or 6 weeks normally. They are listed as "courses" as you book and pay for the complete block of classes. They are at various location around North Norfolk, please see the schedule below for details. If I have any spaces in these classes I may offer last minute drop in single classes, if this is available it will show on the location on the schedule. Please see descriptions for all info and conditions.
ZOOM - This is 2 way streaming meaning you will see me and other class participants and me and other participants will see you too (we will all see each other!). This is a live class and although it's virtual it does give a group class feeling which you can enjoy from home.
RECORDED - This will be a recording of me teaching a class, some of you might like this option if you can't make the live class times or you just prefer to follow a recording rather than take part live. Recorded classes must be booked and purchased in advance (like the live classes) the link will allow access to the recording from the stated start time of the class and it remains available to you for a week so you can watch in your own time or go back and watch it again if you want within the week.

Each class is clearly labelled Zoom Live or Recorded so please make sure to book the one you prefer. The in person classes are listed under venue name.

ABOUT BOOKING IN PERSON CLASS/COURSES
-Select the location you wish to attend. After clicking "select" the item should go to your basket (top right hand corner). You can click on the basket or "view selections" to go to the check out. If you want to book another class/course you can go back to the schedule and select another or from the basket page click "select more" to go back to the schedule and select another class. If you have been issued an "event password" for booking you will be asked for it at the start of the check out process. If you have a discount/class credit code you will be asked for this during the check out process.
-Once you have booked your classes you will receive a confirmation email with details (please check your junk/spam folders). If you don't receive an email within a couple of minutes the booking may not have completed, please contact me.

PAYMENTS FOR IN PERSON CLASSES/EVENTS
Classes/courses and other in person events must be booked through this booking system. Blocks of classes are to be paid as a "course ticket" which means you pay for the whole 5/6 week block. There are no refunds for missed classes but if you miss a class there is an option to attend a Zoom class (subject to availability) or to receive the recorded class, please contact me to arrange. For in person classes you can pay by card, bank transfer or cheque only, cash is no longer accepted. During the check out process please select "online payment" to pay by card or "offline payment" to pay separately by bank transfer or cheque and follow the instructions.

Refund policy is available at the bottom of this page.

ABOUT BOOKING ONLINE CLASSES
-Decide which class you would like to do, select it and follow instruction to book, check out and pay for your class. When you click to book a class it will be put in your basket at the top right hand of screen, you can then click on view selections to take you to check out or click on your basket to go to check out.
-If you want to book another class, just go back to the schedule and select another class and it will also appear in your basket or from the basket page click 'select more' and it will take you back to the schedule to select another class and then you can pay for all classes you book in one payment.
-Once you have booked your classes you will receive a confirmation email with details of your class and links to the online class, (please check your junk/spam folders) please keep the email so you have the class link ready to click on at the time of the class. If you don't receive an email within a couple of minutes the booking may not have completed, please contact me.

PAYMENTS FOR ZOOM & RECORDED CLASSES
Currently online ballet classes are pay per class (you can book and pay for more than one class in one transaction if you wish) after selecting your class or classes please follow the instruction to book and pay for your class or classes. The Jazz courses (when available) are paid for as 4 week courses. To pay by card choose the "online payment" option or to pay by bank transfer choose the "offline payment" option and follow instructions for your payment. There are no refunds however you can transfer your booking for a single class within the transfer period, please read the Refund Policy at the bottom of the page for more details before booking.

MORE INFO
Please read the class descriptions and instructions below in the schedule, if you have any further questions please send me an email. You can also find out more about my classes by visiting my website or Facebook page, see the links at the bottom of the page. I look forward to welcoming you to a class soon, thank you, Fiona.

Refund policy

In person 6 week blocks: There are no refunds for missed classes, if you miss a class there is an option to attend a Zoom class instead subject to availability or to receive the recorded class for that week. Please email me to request this and arrange.

Zoom classes: There are no refunds for missed classes.
You do have the option to transfer your ticket to another available Zoom class or recorded class (of the same ticket type/value). You can only do this once per ticket.

To transfer your ticket, please go to your confirmation email and click to view booking. On your booking please click on ticket options, you will see options to transfer or cancel, please click on TRANSFER and pick another available class (event) of the same ticket type to transfer to. Once you confirm this, your booking will be updated with the details of the new class and you will receive an email confirming the transfer as well.

Please note if you click to cancel your ticket, you lose your ticket and there are no refunds.

Recorded classes: There are no refunds for missed classes, the recorded classes are accessible for 7 days from their start time, you can access as many times as you wish within the week until the recording expires.

If I need to cancel any class for any reason, I will try to reschedule the class or offer you the option to transfer your booking to another class or give you the equivalent class credit towards another class. Refunds if applicable would be by bank transfer only.

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