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Refund policy

First Years First Aid is facilitated by one person: owner and trainer - Jess. In the event of sickness or emergency, your workshop date may have to be postponed. You will be contacted at the earliest possible time.
You will be offered a choice of available workshop dates to transfer to, Alternatively you can choose to have your ticket transferred to a gift voucher of equal value which has a 2 year expiry from date of issue.
We understand life with kids gets busy. If you need to cancel a public booking, pending circumstances, we may be able to refund you at our own discretion if more than 72 hours notice is given.
If cancelling 24-72 hours from time of workshop, we can partially refund your ticket, retaining a $20 admin fee.
If you are a no-show on the day, no refunds will be offered.
Private bookings are offered the ability to change their workshop date if they give +72 hours notice, A minimum of 6 participants must be paid for and the workshop must be rescheduled within a 3 month timeframe.