Please note that all bookings are final and non-refundable.
We do not offer refunds for customer cancellations, missed sessions, late arrivals, illness or changes of plans.
Please ensure you are happy with your chosen date and time before completing your booking.
If Jungle Play cancels a session, customers will be offered a full refund or the option to book an alternative date.
This policy does not affect your statutory consumer rights.
Thank you for your understanding and for supporting Jungle Play!