Welcome to Little City!
We only take bookings for our weekday events online so please head direct to your local branch page for more information on tickets and party hire
If you have any questions about our events, party, school, nursery hire or any general enquiries please don't hesitate to get in touch via email vicki@littlecityuk.com
5. Timing
5.1 What happens if we cannot perform the Services?
5.1.1 If, for any reason, we cannot provide the Services at the Session you have booked, you may choose either to attend another Session (free of charge), or alternatively you can cancel the contract (in which case we will provide you with a full refund).
5.2 What happens if you cannot attend the Session you have booked?
5.2.1 All bookings are non-refundable (other than in the circumstances described in clause 5.1.1 above).
Therefore, if you are unable to attend the Session you have booked for any reason, you will not be entitled to a refund. If, however, you provide us with at least twenty-four (24) hours' written notice (given in accordance with clause 11 below) of your inability to attend, you can cancel your booking via the booking system and your account will be credited with the ticket price you have paid. This credit can be
used towards any future event (within 6 months)
5.2.2 The provisions of Part 3 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (concerning your right to cancel) do not apply to the contract between us, on the basis that the contract falls within the exemption set out in section 28(1)(h) of those Regulations
(services related to leisure activities where the contract provides for a specific date of performance).
For more information please refer to the Terms & Conditions of booking.