Refund Policy

Bookings are non-refundable.
If you are unable to attend, please contact us as soon as possible.
Where at least 48 hours' notice is given, we may offer to transfer your booking to another available session at our discretion.
If a session is cancelled by Playful Roots, a full refund or alternative session date will be offered.
We are unable to provide refunds for missed sessions, late arrivals, or early departures.