The Sunshine Club

As per section 8 of the Terms & Conditions (https://docs.google.com/document/d/1ekCnD2xRKAexzkc4n13GasZ2-K5FJWwf/edit?usp=drive_link&ouid=114613544373423677217&rtpof=true&sd=true)

Cancellations and non-attendance:
a) Refunds are not available for missed pre-paid classes should you decide not to attend a class due to illness or for any reason without cancellation notice as per the following points.
b)If you wish to cancel your class agreement with us, you may do so at any time before the term begins.
c)Once the term has started, you may cancel at any time by providing 30 days written notice. Any classes provided (whether you attend or not) will be charged for until the notice period ends. After the notice period ends, you will be refunded any remaining pre-paid fees, minus an £8 admin fee.
d)Once the term has started, if cancellation is linked to a complaint, please give 30 days from you notifying us in writing of the issue for us to make any amendments. Thereafter, if we are unable to fix the issue within the 30 days, you will be eligible for an immediate cancellation and refund for any remaining sessions that have been paid for in advance.
e)The Sunshine Club will not be liable or responsible for any events outside of our control that affect classes, e.g. cancellation of classes due to emergency situations, problems with the venue or unavailability of facilitators. We will, however, aim to mitigate circumstances by contacting you with as much notice as reasonably possible and aim to make reasonable adjustments to timetables to facilitate sessions where possible. If alternatives are not provided, a refund will be given for any missed sessions.
f)The Sunshine Club reserves the right to cancel the class agreement with immediate effect where there is a breach of the T&Cs or Class Rules and Behaviour Policy.

Please email the.sunshine.club.southport@gmail.com should you need to discuss.