Refund policy
Policies and Ts&Cs
We are really sorry but we are unfortunately unable to process refunds due to you no longer being able to attend. We are more than happy for you to gift the space to a friend or to sell the space. If we have enough notice we are happy to advertise the space on our Facebook page to try to resell the space, however we cannot guarantee we will be able to.
Payment for sessions
All sessions must be paid in full online at the point of booking. This can be done via the bookwhen link.
Cancellation due to staff illness
If the Free Rangers staff are too ill to run the session the session will be postponed and we will offer everyone an alternative date to return for their session or a refund.
Cancellation due to extreme weather
Although forest school happens in all weathers, safety will always come first. If there is strong wind or extreme thunderstorms whereby we feel the session is exposed to unacceptable risk we may decide to cancel . If possible, on occasions we may be able to offer you an alternative session but if you cannot attend the alternative session offered then a refund can be given.