• If a course/one-to-one session is booked and subsequently cancelled in writing or by email by the client, refunds will be supplied as follows:

42+ calendar days before the workshop begins: 75% refund
32-41 calendar days: 50%
22-31 calendar days: 25%
21 calendar days or less or “no show”: 0%

In the event of personal tragedy, requests for a refund will be considered on an individual basis. An administration charge may be made.

• In the event of a lockdown due to a pandemic the sessions will be continued online.

• In the rare event of your Practitioner being taken ill or being otherwise unable to run your course either alternative dates will be offered, or a replacement Practitioner will be found, or you will receive a full refund. We shall endeavour to work with you to find the best solution.